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We always take every user's feedback seriously, including voices from the "traffic-hungry haters."
Including myself, every employee at OKX is part of customer service and treats the user's voice as the primary signal.
But all conclusions must be based on facts:
If it's an issue with OKX, we never shirk responsibility;
If it's unrelated to OKX, no matter how powerful the online army is, we will not compromise—just like the Tesla brake failure case, in the end, the facts will speak for themselves.
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