OKX Web3 Wallet Software User Agreement
Last updated: 18 September 2025
This OKX Web3 Wallet Software User Agreement (this “Agreement”) constitutes an agreement between you (“User” or “you”) and and OKX Technology Inc. (“we”, “us”, “our” or “OKX”), and any of our affiliates, regarding your access and/or use of the OKX Web3 Wallet Software Services (collectively, the “Services”, and the Digital Wallet Software provided under the Services, the “OKX Wallet Software”).
This Agreement shall supplement the Web3 Ecosystem Terms of Service (the “Terms of Service”). In the event of any conflict or inconsistency of any term or provision set forth in this Agreement and the Terms of Service, such conflict or inconsistency shall be resolved by giving precedence first to this Agreement. All other provisions of our OKX Terms of Service not modified by this Agreement shall remain in full force and effect. All capitalized terms not defined herein shall have the same meaning as defined in the Terms of Service.
By using our Services, you confirm that you have read, understood, and accepted this Agreement, any documents referenced herein, the Terms of Service, our OKX Web3 Privacy Notice, and any and all other rules or policies (collectively, the "Terms"), and you shall be legally bound by any and all of the Terms regardless of your location, nationality, and/or Service(s) used. If you do not agree to be bound by the Terms, please do not access or use the Services.
1. OUR SERVICES
1.1 Service Details. The OKX Wallet Software is a Digital Wallet Software which provides a UI for the User to manage its Digital Wallet and create new Digital Wallets. Using this UI, the User may view and instruct Digital Assets in its Digital Wallet, broadcast transaction data to Third Party Blockchains, and connect its Digital Wallet to Third Party Platforms such as DApps and DEXs. In addition, the OKX Wallet Software may provide you with the following Services:
Dashboards where you can view all the Digital Assets (on Ethereum and other supported Third Party Blockchain) across your Digital Wallet and supported Third Party Platforms and your Digital Wallet's transaction history.
Digital Asset security management services.
Display of exchange rate and transaction information of Digital Assets.
Technical services to ensure the normal operation of the OKX Web3 Ecosystem.
A feature that allows Users to create their Private Key(s) in a trusted execution environment (“TEE”) and then create a cached back-up of such keys within the User’s own device (the “TEE Wallet”). This feature also allows Users to set up and execute automated transactions using the Private Key cached in the TEE. Only the User can access its Private Key(s) stored in the TEE.
Integration features for the User to conveniently access other products and services available from the OKX Web3 Ecosystem.
A UI to browse the web, visit Third Party Platforms, and connect the User's Digital Wallet to Third Party Platforms which support such connections.
OKX Wallet Software is distinct from your Digital Wallet. OKX Wallet Software is one of multiple Digital Wallet Softwares you can use to manage your Digital Wallet. By accessing OKX Wallet Software, you understand that every transaction you make through the Services is initiated and controlled by you; OKX does not take custody of any asset, does not initiate, process, intermediate, administer or guarantee any transaction, is not a party to any transaction, and does not control any execution of Digital Assets transactions.
1.2 Transaction Times. Transaction times for the creation, trade, sending, receipt, and exchange of Digital Assets by using the Services will depend on actual blockchain network confirmation time of that particular blockchain.
1.3 Creation, Import, or Binding of Wallet. Once you agree to create, import or bind a Digital Wallet using the OKX Wallet Software, you also agree to the Terms and shall be bound by the Terms. You shall bear any and all consequences and liabilities as a result, and OKX reserves the right to hold you fully accountable for such actions. Additionally, as OKX may not access your Digital Wallet, OKX is not responsible, and you are responsible, for any transactions executed by or involving your Digital Wallet.
1.4 Purpose and Legality of Use. You agree that you shall use the OKX Wallet Software and the Services for legitimate purposes only, and you shall not have the intention of using the OKX Wallet Software and the Services as a medium of non-compliance to Applicable Laws. You agree that the source of the Digital Assets deposited into your Digital Wallet is legal. You also agree to abide by the Terms, all rules, terms, and any other notices or relevant agreements published and updated by OKX from time to time, including but not limited to announcements, procedural instructions, risk disclosures, and other rules and terms.
1.5 Password and Private Key. The OKX Wallet Software has various decentralized characteristics of blockchain technology. These decentralized services are different from banking financial institutions. You understand and accept that OKX is not responsible for the following, including but not limited to storage of your security Password (which is the Password you set when you created or imported your Digital Wallet), Private Key and Mnemonic Phrase; retrieval of your security Password, Private Key, or Mnemonic Phrase; freezing of your Digital Wallet; reports of lost Digital Wallet; restoration of your Digital Wallet or any other actions required to maintain or access your Digital Wallet.
1.6 Prototype. You agree and accept that the OKX Wallet Software and/or our Service is an early version of the product and not yet fully audited. OKX is not responsible for any Losses you may experience, nor is OKX under any obligation to compensate or indemnify any lost Digital Assets to you.
1.7 Refusal of Service. OKX reserves the right to refuse the Services to any Digital Wallet or User at any time for any reason, including but not limited to any breach of Clause 1.4 herein, and shall not be liable for Losses as a result of such refusal of Services.
2. FEES
2.1 Gas Fees. During the course of your access and use of the Services, you may incur various gas fees. Gas fees generated on any Third Party Platform under the Services will be borne and paid by you.
2.2 Third Party Protocol Fees. There may also be other third party protocol fees that arise during your access and use of the Services, including but not limited to your transfer of Digital Assets. You are solely responsible for paying any and all of these third party protocol fees that may arise.
2.3 Service Fees. OKX currently does not charge you Service Fees for providing the OKX Wallet Software to you but reserves the right to charge such Service Fees. In the event OKX charges Service Fees, you agree to pay all applicable Service Fees for accessing and/or using the Services and shall instruct and/or approve your Digital Wallet to transfer such Service Fees to any Wallet Address designated by OKX ("Payment Instructions"). The Service Fees may be a percentage of any transactions you broadcast to the blockchain using the OKX Wallet Software and the Payment Instructions may be included in the transaction instructions you approve and broadcast using the OKX Wallet Software. Any Service Fees schedule shall be published on OKX platform from time to time, and OKX reserves the right to update such fee schedules, if any, in its sole and absolute discretion.
3. OWNERSHIP RIGHTS
3.1 General. The Services may provide software services to help Users interact with a variety of Third Party Platforms.
3.2 Limited Right to Use. OKX does not claim any ownership rights in any content that you provide to be made available through the Services (“User Content”). You agree that you own and have all rights, title and interest, including all intellectual property rights and interests, in any User Content you provide to us. You hereby grant OKX a worldwide and royalty-free license to use, copy and display any User Content that you upload, submit, store and/or send on or through your access and/or use of the Services (which may include any extension regarding creation or use that you may have agreed to).
3.3 Intellectual Property Rights. OKX will take down works in response to the U.S. Digital Millennium Copyright Act (“DMCA”) takedown notices and/or other intellectual property infringement claims and will terminate a User's access to or use of the Services if the User is determined to be a repeat infringer. If you believe that your content has been copied in a way that constitutes copyright or trademark infringement, or violates your publicity or other intellectual property rights, please submit written notice to us at our Support Center.
For us to process your infringement claim regarding content on the Service, you must be the rights owner or someone authorized to act on behalf of the rights owner. Any notice must include:
Identification of the copyrighted work(s), trademark, publicity rights, or other intellectual property rights that you claim is being infringed, including any applicable registration number and a copy of the registration certificate. An English translation of the certificate must be provided if the certificate is not depicted in English language;
Identification of the allegedly infringing material that is requested to be removed, including a description of the specific location (i.e., urls) on the Service of the material claimed to be infringing, so that we may locate the material;
A brief explanation of how the protected intellectual property right has been infringed;
Your contact information – at a minimum, your full legal name (not pseudonym as it is not acceptable) and email or mailing address, If you are an individual, provide the legal first and last name. If you are a corporation, provide the full corporate name;
A declaration that contains all of the following:
I/We have a good faith belief that use of the material in the manner complained of is not authorized by the rights owner, its agent or the law. The information in this notice is accurate, and under penalty of perjury, I/We as the complaining party am authorized to act on behalf of the rights owner. I/We understand that I/we shall be liable for any damages, including costs and attorneys’ fees, OKX incurs related to any misrepresentation that OKX relies on to remove or disable access to the material claimed to be infringing; and
Your physical or electronic signature (of your full legal name).
Please note that we will, upon exercising our reasonable efforts, forward your notice, including your contact information, to the party who will have their content removed so they understand why it is no longer available on OKX platform and can also contact you to resolve any dispute. We may also invite the party to file a counter-notice, if applicable. All takedown notices and infringement claims shall be handled and processed by OKX in its sole and absolute discretion.
3.4 Open-Source Software. The Services may include or partly rely on open-source software and open-source smart contracts ("Open-Source Software") not owned or deployed by OKX, which Users can connect to through the Services. The Open-Source Software is not subject to the terms and conditions of this Clause 3. Instead, each item of Open-Source Software is licensed under the terms of their applicable licenses that accompany such Open-Source Software.
4. ADDITIONAL RISK DISCLOSURES
4.1 No Guarantee of Transactions. You understand and agree that the time it actually takes for you to receive the Digital Assets in your Digital Wallet and the time it takes for the OKX Wallet Software to receive information about your Digital Assets from Third-Party Blockchain may vary. This and other technical reasons may mean that the Digital Assets displayed on the OKX Wallet Software may not always accurately reflect the actual Digital Assets in your Digital Wallet. Any estimated transaction results generated by the Services are illustrative and may vary from the actual transaction results. Such variations can arise from, but are not limited to, network latency, block propagation delays, and other reasons beyond the control of OKX. OKX is not liable for any Losses as a result of the aforementioned.
4.2 Limit of Aggregated Liability. You understand and agree that OKX’s aggregated liability shall not exceed the Service Fees OKX received from you for the past twelve months.
4.3 Amendment of the Terms. You understand and agree that OKX reserves the right to amend the content of the Terms at any time in its sole discretion. OKX shall not be liable for any Losses arising from your misunderstanding of Terms or your delay of reading any amendments or updates to the Terms.
4.4 Wrong Address. OKX is not responsible for any Losses resulting from sending Digital Assets to the wrong address(es). You shall ensure your Digital Assets is sent to the right address on the correct Third Party Blockchain. OKX shall not be liable for any and all Losses resulting from your own fault or error, including but not limited to: you providing an incorrect address of your Digital Wallet or other address for receiving Digital Assets, you transferring any assets to a wrong address, or you purchasing the wrong Digital Assets.
4.5 User Fault or Error. You agree that you shall bear any and all Losses resulting from your own fault or error, including but not limited to: not being in accordance with the transaction prompts operation, not conducting timely transactions on the OKX Wallet Software, transferring your Digital Assets to a wrong Third Party Blockchain or wrong address, forgetting or leakage of Passwords and/or Private Keys, cracked Passwords, your computer being invaded or hacked by others, and/or entering into the wrong address to transfer or receive Digital Assets.
4.6 Third Party Content and Services. You understand and agree that when you use the Services, you may access and/or use Third Party Blockchains. OKX shall not be liable for any and all Losses caused by your use of or access to Third Party Blockchains. You understand and agree to OKX’s grant of access to any and all Third Party Blockchains. OKX merely provides Third Party Blockchain and Third Party Platform integration, and other related services. OKX shall not be liable for any Losses incurred as a result of contract vulnerabilities; hacking incidents; suspension, discontinuation, or termination of business; bankruptcy; abnormal suspension; or cessation of Third Party Blockchain operations or other potential risks. Furthermore, you agree to bear any and all Losses you may suffer as a result of the aforementioned risks. If you suffer any Losses as a result of the aforementioned risks, you understand and agree that any Digital Assets that may be stored on your Digital Wallet may be permanently lost.The Service may also contain links or functionality to access or use third-party websites (“Third-Party Websites”), applications (“Third-Party Applications”) and other forms of Third-Party Platforms, or otherwise display, include, or make available content, data, information, services, applications, materials from third parties (“Third-Party Materials”), and the Service itself may be integrated or embedded into Third-Party Websites, Third-Party Applications, Third-Party Materials or other forms of Third-Party Platforms through API, SDKs and other means of integration. This do not mean that OKX endorses any products, services, information and disclaimers provided therein, and OKX does not guarantee the accuracy of the information contained therein. When you click on a link to, or access and use, a Third-Party Website or Third-Party Application, though we may not warn you that you have left our Service, you are subject to the terms and conditions (including privacy policies) of another website or destination. Such Third-Party Websites, Third-Party Applications, and Third-Party Materials are not under the control of OKX, and may be “open” applications for which no recourse is possible. OKX is not responsible or liable for any Third-Party Websites, Third-Party Applications, and Third-Party Materials. OKX may provide links to these Third-Party Websites and Third-Party Applications as a convenience and does not review, approve, monitor, endorse, warrant, or make any representations with respect to Third-Party Websites or Third-Party Applications, or their products or services or associated Third-Party Materials. You use all links in Third-Party Websites, Third-Party Applications, and Third-Party Materials at your own risk. OKX shall not be liable for any Losses caused by your use of such third-party products and services on Third-Party Websites and Third-Party Applications. OKX is merely the Service Provider of the OKX Web3 Ecosystem and the Services, and it has no influence or control of the content and/or services of Third Party Platforms or websites that reside on or outside of the OKX Web3 Ecosystem, and the operators of these Third Party Platforms or websites are solely responsible for their content and/or services. OKX has no control over Third Party Platforms’ terms of use or privacy policies. Once you use our Services, you acknowledge, understand, and agree to all the terms of service, privacy policies, and relevant transaction and operation rules, policies, or any other rules (as amended from time to time) on the Third Party Platform or other third party websites. OKX and each Third Party Platform are independent legal entities, and these Terms do not constitute any form of agency, partnership, or cooperative relationship between the parties. OKX and each Third Party Platform and any third party shall be responsible for their respective claims, debts and disputes that arise from the performance of their respective contracts and agreements.
4.7 Third Party Platform Malfunctions. You understand and agree that if the OKX platform or the Third Party Platforms cannot properly function or the Services are interrupted because of the following conditions, and you are unable to use the Services or cannot make commands or perform related trading operations, including but not limited to, failure, delay, interruption, lack of system response, delayed system response, or any other abnormal and/or unexpected circumstances, OKX shall not be liable for any Losses. These circumstances include but are not limited to:
Third Party Platform suspends, discontinues, and/or terminates its business; closes down; and/or abnormally suspends or terminates trading services;
Service suspension due to maintenance as announced by OKX and/or the Third Party Platform;
System fails to transmit data;
Force Majeure event(s) that lead to the suspension of the Third Party Platform;
Third Party Platform’s service interruption or delay arising from hacking, computer virus, technical adjustment or failure, website upgrade, banking issues, temporary closure arising from government regulations; etc.;
Third Party Platform’s service interruption or delay caused by its computer system being damaged, damaged, defective, or unable to normally perform;
Losses arising from technical problems that cannot be predicted or solved by existing technology in the industry;
Losses you or other third parties suffer that arise from the fault or delay of the third party;
Losses you or other third parties suffer that arise from changes in laws, regulations, and/or government orders;
Losses you or other third parties suffer that arise from Force Majeure events caused by unforeseeable, unavoidable, and/or unsolvable objective circumstances.
You understand and agree that the forementioned reasons may lead to abnormal transactions, price fluctuation, market fluctuation, market interruptions, and other possible abnormal circumstances. You also appreciate that the risk disclosure statement herein is not and cannot be comprehensive or exhaustive. OKX may refuse to execute your commands based on the actual circumstances. Furthermore, you understand and agree that OKX shall not be liable for any Losses arising from or related to any of the forementioned circumstances.
4.8 Losses Based on Your Lack of Eligibility. You understand and accept that OKX shall not be liable for any Losses caused by any risks relating to your eligibility to access or use our Services.
4.9 Specific Risks with using TEE technology. You acknowledge and agree that the TEE Wallet software service relies on a TEE and related infrastructure operated and maintained by a third-party service provider ("TEE Provider"). OKX does not control the TEE Provider or the underlying TEE environment. The security, availability, and integrity of the TEE Wallet are therefore subject to the risks and limitations inherent in such third-party services.
By choosing to use the TEE Wallet, you expressly acknowledge, accept, and assume all risks associated with its use, including but not limited to, the following:
Risk of Private Key Compromise and Leakage: Your private keys are managed within the TEE. There is a risk that private keys may be compromised, leaked, or otherwise exposed due to a security breach at the TEE Provider's facilities, an interception during transmission of data to or from the TEE, or other vulnerabilities.
Risk of Service Disruption: The TEE Wallet's functionality is dependent on the continuous and error-free operation of the TEE Provider's services. Your ability to access your wallet or execute transactions may be delayed, disrupted, or rendered completely unavailable due to failures, crashes, or maintenance of the TEE Provider's systems. Furthermore, OKX may need to temporarily pause or limit TEE Wallet services to address critical bugs, security threats, or other emergency situations, which may also disrupt your transactions;
Risk of Irrecoverable Loss of Private Keys: In the event of a catastrophic failure or data corruption within the TEE environment, private keys generated and stored exclusively within the TEE may be permanently and irretrievably lost. This risk is particularly relevant for Users that may not have an external backup or recovery mechanism.
Risk of Unauthorized Transactions and Middleman Attacks: The TEE environment may be targeted by sophisticated attacks, including those initiated by unauthorized personnel or through middleman attack vectors. Such attacks could potentially result in unauthorized access to your private keys and the execution of unauthorized transactions from your TEE Wallet
To the fullest extent permitted by applicable law, OKX disclaims all liability and shall not be responsible for any damages, claims, losses, or harm, whether direct, indirect, incidental, special, consequential, or exemplary, arising out of or in connection with your use of the TEE Wallet. This includes, without limitation, any losses resulting from:
Any of the risks described above,
Any acts, omissions, or negligence of any third-party TEE Provider
Any failure of the TEE environment to function as intended
Any security breach, service disruption, or data loss attributable to the TEE Provider or the inherent nature of the TEE
5. PROHIBITED PRACTICES
5.1 No Unfair Trading Practices. You understand and agree that OKX strictly prohibits unfair trading practices. OKX reserves the right to refuse, suspend or terminate the provision of our Services to you, if you perform or are reasonably suspected to be performing the following actions when accessing or using our Services:
market manipulation, price manipulation, insider dealing, market distortion or any other malicious wrongdoing or market behaviours;
harming OKX or other Users through loopholes, unreasonable means, other types of flaws or vulnerabilities on our Services or other unreasonable and/or illegal means;
violation or attempt to violate other User’s or any third party’s legal rights (including but not limited to their privacy and intellectual property rights);
participation in any activities that OKX regards as harmful to the market, OKX and/or our Services;
violation of any Applicable Laws.
5.2 OKX’s Rights. In order to minimize and/or eliminate any adverse effects on the overall market, OKX reserves the right to take the following measures at its sole discretion, including without limitation, suspending or closing down of your account, restricting the commands you may send through the OKX Wallet Software, contacting and cooperating with relevant legal and/or regulatory authorities. You understand and agree that OKX shall not be liable for any Losses (including without limitation to any direct or indirect Losses, actual Losses or Losses of possible profits) that you may incur in connection with the above measures.
6. WARRANTIES
6.1 GENERAL. EXCEPT AS EXPRESSLY PROVIDED TO THE CONTRARY IN A WRITING BY OKX, OKX AND ITS AFFILIATES OR SUPPLIERS MAKE NO REPRESENTATIONS, WARRANTIES, OR GUARANTEES TO YOU OF ANY KIND. OKX AND OUR SERVICES, THE CONTENT CONTAINED THEREIN, AND DIGITAL ASSETS LISTED THEREIN ARE STRICTLY OFFERED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, REGARDLESS OF LOCATION, AND WITHOUT LIMITING THE GENERAL PURPOSE OF THE FOREGOING.
6.2 TRANSACTIONS. ANY AND ALL DIGITAL ASSETS THAT ARE PURCHASED, TRANSFERRED, OR EXCHANGED THROUGH THE SERVICES ARE DONE SO ON AN “AS IS” BASIS. OKX MAKES NO REPRESENTATIONS, WARRANTIES, OR GUARANTEES OF ANY KIND REGARDING THE DIGITAL ASSETS.
7. LIMITATION OF LIABILITY AND INDEMNIFICATION
7.1 You will indemnify, defend, and hold harmless OKX, our affiliates, and our and their respective officers, directors, employees, and agents from and against any Losses relating to or in connection with any third party claim relating to your use of the Services, your breach of the Terms, or your User Content.OKX’S AGGREGATED LIABILITY IN CONNECTION WITH THESE TERMS SHALL NOT EXCEED THE AGGREGATE AMOUNT OF FEES OKX RECEIVED FROM YOU IN THE 12 MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE LIABILITY. OKX WILL NOT BE LIABLE FOR ANY INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, HOWEVER IT ARISES (INCLUDING ATTORNEYS’ FEES AND ALL RELATED COSTS AND EXPENSES OF LITIGATION AND ARBITRATION, OR AT TRIAL OR ON APPEAL, IF ANY, WHETHER OR NOT LITIGATION OR ARBITRATION IS INSTITUTED), WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE, OR OTHER TORTIOUS ACTION, INCLUDING WITHOUT LIMITATION ANY CLAIM FOR PERSONAL INJURY OR PROPERTY DAMAGE, ARISING FROM THE TERMS OR ANY FEDERAL, STATE, OR LOCAL LAWS, STATUTES, RULES, OR REGULATIONS, EVEN IF OKX HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF SUCH DAMAGES, SO THE PRIOR LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
8. GOVERNING LAW
8.1 General.
United States Users: If you are located in the United States, these Terms, your use of the Services, any claim, counterclaim or dispute of any kind or nature whatsoever arising out of these Terms (“Dispute”), directly or indirectly, shall be governed by, and construed in accordance with the laws and regulations of of the State of New York without regard to the principles of conflicts of laws thereof. Any arbitration conducted pursuant to this Agreement shall be governed by the Federal Arbitration Act. You agree that the federal and state courts of New York County, New York are the proper forum for any appeals of an arbitration award or for court proceedings in the event that this Agreement's binding arbitration clause is found to be unenforceable.
International Users: If you are located outside of the United States, these Terms, your use of the Services, any claim, counterclaim or dispute of any kind or nature whatsoever arising out of these Terms (“Dispute”), directly or indirectly, shall be governed by, and construed in accordance with the laws of Singapore without regard to the principles of conflicts of laws thereof. You agree that the Singapore courts shall be the exclusive forum for any appeals of an arbitration award issued under this Agreement, or for any judicial proceedings in the event that this Agreement's binding arbitration clause is found to be unenforceable.
9. JURISDICTION AND DISPUTE RESOLUTION
9.1 Dispute Resolution Method. OKX is committed to participating in a consumer-friendly dispute resolution process. If a potential Dispute arises, you must contact us through our Support Centre so that we can attempt to resolve it without resorting to formal dispute resolution. If we aren't able to reach a resolution to the Dispute within ninety (90) days of you contacting us through the Support Centre, then you and we both agree to resolve the potential dispute according to the process set forth in section 9.2 below
9.2 Arbitration Agreement. United States Users: If you are located in the United States, the Dispute shall be shall be finally and exclusively settled by arbitration under the JAMS Optional Expedited Arbitration Procedures. You understand that you are required to resolve all Disputes by binding arbitration. The arbitration shall be held on a confidential basis before a single arbitrator, who shall be selected pursuant to JAMS rules, including where applicable the JAMS’ Mass Arbitration Procedures and Guidelines. The arbitration will be held in New York, New York, unless you and we both agree to hold it elsewhere. Unless we agree otherwise, the arbitrator may not consolidate your claims with those of any other party. Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction. If for any reason a claim by law or equity must proceed in court rather than in arbitration you agree to waive any right to a jury trial and any claim may be brought only in a Federal District Court or a New York state court located in New York County, New York. If you are a consumer residing in California and use the Services primarily for personal, family, or household purposes, the arbitration terms will instead be modified as following: (1) any claim arising in California will be arbitrated or adjudicated within the State of California and under California substantive law; and (2) if your claim qualifies for small claims court, you will be offered the option to resolve it there instead of arbitration.
International Users: If you are located outside of the United States, the Dispute shall be referred to and finally resolved by arbitration in Singapore in accordance with the Arbitration Rules of the Singapore International Arbitration Centre (the “SIAC”) for the time being in force which rules are deemed to be incorporated by reference into this clause. You agree that the seat of arbitration shall be Singapore. The language of the arbitration shall be English. The number of arbitrators shall be three (3). OKX shall appoint one (1) arbitrator and you shall appoint one (1) arbitrator. The third arbitrator shall be appointed by the President of the SIAC. Such arbitrators shall be freely selected, and the parties shall not be limited in their selection to any prescribed list. Any arbitration proceedings shall be conducted in the English language.
9.3 Jury Trial Waiver. You and OKX both agree to waive the right to demand a trial by jury.
9.4 Limited Discovery. You agree that OKX shall not be required to give general discovery of documents, but may be required only to produce specific, identified documents which are relevant and material to the outcome of the Dispute.
9.5 Final and Binding Nature. Any arbitral award shall be final and binding upon the parties hereto and shall be enforceable in any competent court which has jurisdiction.
9.6 No Class Action or Litigation. You agree to resolve any and all disputes with OKX on an individual basis through arbitration instead of as part of any class action or representative litigation.
9.7 Confidentiality. The parties agree that the arbitration shall be kept confidential. The existence of the arbitration, any non public information provided in the arbitration, and any submissions, orders or awards made in the arbitration (together, the “Confidential Information”) shall not be disclosed to any non-party except except the parties’ attorneys, accountants, or business advisors, or otherwise as required by applicable law and any other person necessary to the conduct of the arbitration, and then subject to the condition that they agree to keep all such information and material confidential. This provision shall not prohibit you or OKX from filing any award issued by the arbitrator in a court proceeding to confirm or challenge the award, although the filing party shall take reasonable efforts to obtain a court order to seal the award. This confidentiality provision shall survive termination of these Terms and of any arbitration brought pursuant to these Terms.
10. GENERAL PROVISIONS
10.1 Acceptance of All Terms and Conditions. By using the Services, you agree that you have read, understood and accepted the Terms and all relevant transactions and operational rules in connection with the Services, and you agree to be legally bound by the terms and conditions hereof. OKX reserves the right to change or modify the Terms at any time at its sole discretion and will provide notice of such changes by posting the revised Agreement on the Site and changing the “Last Updated” date herein. If you do not accept the revised Agreement, you will stop accessing or using the Services. Please also carefully read all terms of service, privacy policies, and relevant transactional and operational rules (as amended from time to time) published on the Third Party Platforms. Use of the Services is only allowed after you have read, understood, and agreed to all relevant rules and policies.
10.2 Language. If there is a conflict between the English version of the Terms and the translated version in other languages, the English version shall prevail. OKX shall have the sole and final discretion to interpret the Terms.