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The CEO of Founders Fund-backed Monaco, @samdblond, says customers want to speak with humans for sales. But for non-customer-facing activities, AI agents are far better.
“Whether you're a sales rep or a founder, you will spend your time customer-facing - and we're going to optimize everything in the platform around that experience, including the post follow-up.”
“So, you get off the call, we have the call transcript, we've written an email for you to follow up with that person, it's very opinionated and trained on the way that we think about sales and go to market, you can review that email and click send, and then it's time for the next call.”
“That’s the sort of optimization that we believe AI is influencing the function of sales right now. It’s - getting more qualified demos, helping you close more customers, and actually emphasizing the relationship-building that happens that is customer-facing.”
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