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One of our projects from the last hackathon - simpler Durable Medical Equipment ordering and tracking
This is a very real problem and someone doing a PE roll up of mom-and-pop DME suppliers is looking at this project and salivating
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Inspired by a frustrating patient experience, our team examined the DME supplier workflow. Fulfilling a DME order is a multi-step process that often requires aggregating documentation from multiple providers to satisfy nuanced insurance requirements. To ease the coordination burden at the heart of DME fulfillment, we built DMEasy, an AI-powered workflow management system for DME suppliers.
Once a prescription is received by a supplier, DMEasy automatically determines the tasks and documentation required to fulfill it based on the patient's payment method/insurance. It then uses multi-modal AI agents to coordinate the completion of these tasks, aggregating all required documents from the appropriate parties.
The platform includes both a supplier dashboard for managing orders and a patient tracker (think Domino's pizza tracker for medical equipment) for visibility into where their order stands in the process. Built using Replit for the UI, ElevenLabs for automated voice calls to providers, and Keragon workflows for certain orchestration tasks.
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