As the premier destination for premium stationery, holiday cards, and gifts, Black Friday-Cyber Monday is make-or-break for @HelloMinted. Their AI agent absorbed a 387% month-over-month increase in conversation volume—questions about customization, order modifications, shipping timelines—without missing a beat. "This isn't just about automation," Minted's team said. "It's about creating a better, faster experience that still feels personal and thoughtful."