One of the reasons that professional legal, medical, and financial advice services are expensive is you are buying the right to sue someone. That is a reasonable thing to want. Another reasonable thing to want is responsive answers on a best effort basis for one thousandth cost.

People who are not in the business of evaluating tradeoffs might say "Oh I want BOTH THOSE THINGS then" to a poll, but that is of limited probative value.

Some professionals, and many professional associations, who are legally obligated to bundle the advice with the right-to-sue would strongly prefer that no one compete with them on price or quality without being legally forced to also sell right-to-sue. I understand that desire.

(Of course one has right-to-sue basically anyone at any time in America, and actually converting right-to-sue into the outcomes you desire in the case of e.g. medical advice which did not lead to an outcome you find acceptable is highly non-trivial. But security blanket, etc.)

@BirdGuySky libraries from carrying books which an individual could use to inform healthcare decisions. I would hope libraries have books which individuals could use to inform healthcare decisions. That seems like a very important thing for a library to offer.