The best way I've found to learn to be likable: (Note: I don't presume to be likable nor a strong natural ability around it.) 1- Pay close attention to other people. 2- Reflect on how you feel around them. 3- What do they do? What habits do they have that make you feel good or bad? 4- Then, be mindful of the things you do. 5- Do more of the things that likable people do. Fewer of the other things. Nothing complicated. Just a bit of effort. As an example, the "best conversationalists" aren't the best at talking. They're the best at getting others to talk about themselves. Genuine questions of interest are a technique used by likable people everywhere. That's all I know. If you have a better idea on this topic, correct me in the replies. :-)

A company culture with a sense of urgency can only come from the top down.

Business problems feel huge until health problems enter the picture.