How do I verify my identity with Singpass?

You can quickly verify your identity by setting up your Singpass App with an active login. The entire process takes about 5 minutes to complete, with most reviews finalized in as little as 2 minutes for standard cases.

Data usage adheres strictly to Singpass Terms of Use and is solely utilized for identity verification in accordance with compliance requirements.

Getting started

1. Authenticate and connect with Singpass

   • At the identity verification phase, you're requested to provide information details such as identity and selfie verification. Select Verify now

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     Kickstart your verification process by selecting Verify Now

   • Select Singpass as ID Type to start the Singpass verification journey

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     Select your ID type as Singpass

   • Select the QR code to redirect to Singpass App

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     Tap the QR code to proceed to the log in phase

   • Once you're in the app, it'll load a page that'll ask for your permission to log in, so select Approve

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     Approve the log in to the Singpass profile

   • A page with Singpass' terms and conditions will be loaded, select I Agree to complete with the authentication

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     Agree with the sharing of your details with Singpass

   • You'll be redirected to the Singpass successful notification page, select Next to proceed to the next phase

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     Complete your Singpass authentication process by selecting Next

2. Face authentication process on OKX platform

   • You'll be prompted to take a selfie, select Next

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     Proceed to the selfie process to verify your account

   • Take selfie for verification, wait up to 2 minutes to get the result

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     Hold the phone still once you've got your face fully in the capture area

   • Select Continue at the home page to proceed

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     Continue to the identity validation page to confirm your details

3. Validate your personal info

   • Complete your identity verification by updating the personal info and reason for use

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     Proceed to complete your details update by selecting Next
     Note: you'll be placed under review by us, and it'll take up 24 hours for it to complete.