$CRM ON “THE FORMULA TO MONETIZE AI” “We have found the formula to monetize AI. There are three ways… number one is our large installed base of 100M of seats… upgrading to our premium SKUs… that SKU business has tripled…” “The second way… the ROI… has increased… now we have access to new seats that before companies couldn’t afford…” “The third way is… customer facing… Agents. We sell fuel… credits, flex credits… in Q4, 50% were credits… and 50% were higher SKUs.”