Have you ever seen a colleague complain about the way someone does something behind someone's back? At Coinbase, we don't believe in political behavior. We've found the best way to stop this is to celebrate openly discussing problems as part of our culture. You have to take the time to put it in writing, which forces you to fully think through and lay out the problem, and then propose your solution to fix it. This either solves the problem, or helps the team get re-aligned on why it's the way it is. This is how you can actually be constructive and make real progress, as opposed to just complaining about something.