The best way to serve this city is to listen to it. @nyc311 gets contacted 100,000 times every day. This morning, I stopped by the call center to pick up a few calls from New Yorkers.

Every day is game day at @nyc311, 23 years running.

@nyc311 is here 24/7 - through blizzards and hurricanes - answering your calls and interpreting in over 175 languages. This is important, difficult work and I’m grateful for their dedication. More to come.