How do I deposit USD with International Wire transfer as a Singapore user?
International wire transfers are available to Singapore users. To deposit USD via wire transfer, go to your bank account online to send a transfer to your account with us. Start a transfer request using the transfer details that we provide on our app or website.
How do I make a cash deposit?
On the web
Log in to your account at my.okx.com. Go to Assets and select Deposit
Select Cash and USD to start a deposit
Select Cash and USD to start a deposit
Read the deposit instructions
It usually takes a few seconds (up to 24 hours max) to generate your deposit account details
You will receive an email and in-app notification once the deposit instructions are ready
Initiate the deposit
Use your banking app or online banking to transfer funds to the recipient bank account shown in the deposit instructions
This is a unique bank account number assigned to you. Any funds sent to this account will be credited to your OKX account
Review the deposit details and initiate the deposit
On the app
Open your OKX app, select Deposit on the home screen and select Deposit Cash
Select deposit cash to start your deposit
Select International wire transfer under USD and Next
Select International wire transfer under USD to continue
Read the deposit instructions
It usually takes a few seconds (up to 24 hours max) to generate your deposit account details
You will receive an email and in-app notification once the deposit instructions are ready
Initiate the deposit
Use your banking app or online banking to transfer funds to the recipient bank account shown in the deposit instructions
This is a unique bank account number assigned to you. Any funds sent to this account will be credited to your OKX account
Notes
Deposits must be made from a bank account in your name (the same name used for your OKX account registration)
Deposits that fail name verification will be refunded to the sender
Fee and processing time information:
Channel | Fee | Min deposit amount | Daily Limit (Rolling 24 Hours) | Max amount per transaction | Processing time |
|---|---|---|---|---|---|
International Wire transfer | 1.5 USD per deposit | 5 USD | 1,000,000 USD | 1,000,000 USD | Up to 5 business days |
FAQ
1. Why am I not able to see the "Deposit cash" feature?
To comply with local laws and regulations, cash deposits are only available in specific regions. This may mean that your account is currently not eligible to access this feature.
2. Why am I only able to select certain payment method types?
To comply with local laws and regulations, the payment methods available to you on your account will be limited to those that are appropriate based on the identity verification documents you have provided during onboarding to OKX.
3. Why am I encountering a "Cash deposit unavailable" message?
This means that fiat payment services aren't currently available in your region.
4. Why do I need to verify my identity before making a deposit?
We ask you to verify your identity to follow local regulations, keep our platform secure, and help determine the best payment methods for your region.
5. Why did I receive less than 100 USD in my OKX account after transferring 100 USD?
The final amount received may be lower due to fees. We deduct a 1.5 USD processing fee per transfer, and additional charges may be applied by your bank. We recommend checking with your bank for any extra fees that may apply.
6. How do I check my cash deposit history?
You can review your deposit history:
On the web: select Assets > Deposit > All deposits
On the app: select Portfolio > transactions > filter Cash deposit type
Web: all deposits on the deposit page
App: transactions on the Portfolio page